Due to each design being a custom make we do not offer exchanges or refunds, unless item is faulty.  Please be sure you are completely satisfied with your order prior to purchase. 
Faulty items must be returned within 14 days of receiving in original, unused condition. Return postage will be at the expense of the customer.
All items are sent via Sendle or Australia Post for PO Boxes and require a signature upon delivery. Postage is $12.00 for single tracked items and $14 for combined orders. Tracking information will be sent to you via email once item has been shipped. We do not offer untracked options. Please allow 10 days for products to arrive before contacting via email.
If you would like to discuss your design please feel free to email or contact us via our Instagram page @whileeviesleeps.x